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Returns & Exchanges

3 articles

Articles

Return Policy

If you’re not absolutely delighted with your Stella & Dot purchase, you can return your item(s) for a refund or exchange within 90 days of purchase. We are happy to provide you a cash refund within 21 days and Store Credit within 90 days. If you disc

FAQs

Can I return something purchased with a coupon or credit?. Can I edit or update my order once I’ve submitted it?. My item is on back order. Can I cancel it?. Where can I locate a return shipping label?. When will I receive my refund?. How do I return

Delay in Return Processing from Previous Site

We are actively working through processing the returns coming in from our old system. This is a manual process and is done in our old system. We are on a 7-10 business day turn around time right now. Please do not re email in if you have already sent