# stella-dot-jewelry-co

> Public Help Center articles for stella-dot-jewelry-co.

Use these links as concise, text-first sources for customer-facing support policies and FAQs.

Each linked article is the Markdown representation of the public Help Center article URL with `.md` appended.

## Articles

- [December Holiday 2025 🎄](https://help.stelladot.com/en-US/december-holiday-2025-3906361.md): 🎄 Holiday Closure Notice. Our team is currently closed for the holidays from December 24 to December 29, 2025. We’ll resume regular support on December 30, 2025, and will get back to you as soon as possible after we return. Thank you for your patien
- [Return Policy, Cancellations & FAQs](https://help.stelladot.com/en-US/return-policy-cancellations-and-faqs-578988.md): FREE RETURNS WITHIN 15 DAYS OF RECEIPT OF PRODUCT. If you’re not absolutely delighted with your purchase, we are happy to provide a free return on any unworn items and provide you a cash refund or store credit within 15 days of receipt of product and
- [Final Sale Items](https://help.stelladot.com/en-US/final-sale-items-578989.md): All sale items are final sale and are not eligible for return or exchange, unless damaged upon arrival. If you need assistance with an item purchased on sale, please email the order details and your concern to service@stelladot.com.
- [2 Year Warranty](https://help.stelladot.com/en-US/2-year-warranty-1116627.md): Stella & Dot takes pride in the quality and craftsmanship of our pieces and we want you to be 100% satisfied with all of your Stella & Dot purchases. If, for whatever reason, your Stella & Dot piece is damaged or breaks during normal wear due to a de
- [FAQs](https://help.stelladot.com/en-US/faqs-581591.md): Shipping offers shown on our website apply to US Domestic. What is processing time and how does it impact my order?. Tracking your order:. Can I ship to Alaska, Hawaii, Puerto Rico, and US Territories?. What are the shipping restrictions?. What are t
- [Order and Delivery Flow](https://help.stelladot.com/en-US/order-and-delivery-flow-581593.md): Processing and delivery days fall on business days (Monday - Friday). Standard Federal/Public Holidays are not included in business day calculations. Orders normally ship within 2 business days after placement. Expedited Shipping is available in the
- [Estimated Delivery Chart](https://help.stelladot.com/en-US/estimated-delivery-chart-581594.md): Cut-off time 11 CST (Central Standard Time). Order Placed. Expedited 2-3 Business Days. Expedited 3-4 Business Days. Expedited 4-5 Business Days. Standard Shipping 4-7 Business Days (Non – Guaranteed). Sunday*. Wednesday. Thursday. Friday. Tuesday (F
- [International Pricing and Shipping](https://help.stelladot.com/en-US/international-pricing-and-shipping-581595.md): Prices shown on our website are in US dollars. All marketing offers are based on US Dollars and may not be valid outside of the Continental US. Taxes and duties apply. For Canadian orders, 🇨🇦 Taxes and Duties will be itemized at checkout. We ship D
- [Terms and Conditions for Orders Shipping to the UK/ EU Shipping](https://help.stelladot.com/en-US/terms-and-conditions-for-orders-shipping-to-the-uk-eu-shipping-581596.md): Terms and Conditions for Orders Shipping to the UK/ EU Shipping. 1. You are shopping on Stella & Dot's website (the “Merchant”). 2. If you place a Qualifying Customer Order, the Product(s) that you are purchasing will be sold first by the Merchant to
- [Track My Order](https://help.stelladot.com/en-US/track-my-order-581597.md): How To Track Your Order. Click the button in the email notification sent to you once it has shipped OR --. Sign in to your S&D account and view your order history, choose the order to track. Copy/paste the order number and click the tracking informa
- [Do you offer repair services for jewelry?](https://help.stelladot.com/en-US/do-you-offer-repair-services-for-jewelry-859326.md): We are dedicated to customer satisfaction and offer a 365-day warranty period for our products. However, we do not provide a repair service. If you discover that your purchase contains a damaged or defective item within 365 days of purchase, and the
- [Birthday Reward - Updated](https://help.stelladot.com/en-US/birthday-reward---updated-581590.md): Happy Birthday, Gorgeous!. Style Rewards members earn $50 OFF a minimum $100 order on Stella & Dot (excludes Covet). Promotional Details:. How to earn Birthday Reward:
- [How It Works: ShopMy Ambassador Commission Order Assignment](https://help.stelladot.com/en-US/how-it-works-shopmy-ambassador-commission-order-assignment-578981.md): Since our inception, we are so proud to have paid out over half a billion dollars in commission! We love flexible earnings for our Ambassadors and the life choices that enables for them! It's our priority to deliver the most modern way to earn. We no
- [Subscribe to Text & Email Communications](https://help.stelladot.com/en-US/subscribe-to-text-and-email-communications-578980.md): We are excited to share updates and need to know info via text. In order to subscribe to legacy ambassador and affiliate texts please text GO STELLA or GO EVER to 833-268-0767. For email communication, like subscription notices, promotions, and other
- [ShopMy Ambassador Platform](https://help.stelladot.com/en-US/shopmy-ambassador-platform-4129878.md): In January 2026 we are transitioning to Shopmy from GOAFFpro. Ambassadors sign up to use the Shopmy platform using a special dedicated link. Once you have signed up, immediately earn (higher) Commissions this month!. New Customer Commission. Repeat C
- [Accessibility Statement](https://help.stelladot.com/en-US/accessibility-statement-578993.md): Stella & Dot LLC is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We aim to comply with all applicable standards, including WCAG 2.0 accessibility standards up to level AA. I
- [Privacy Policy](https://help.stelladot.com/en-US/privacy-policy-578994.md): Stella & Dot LLC (d/b/a Stella & Dot) and its wholly-owned U.S. subsidiary, Stella & Dot Jewelry LLC (collectively, “Stella & Dot”, “we”, “us”, or “our”) want your experience with us to be nothing short of fabulous. We respect the privacy of our Stel
- [TERMS & CONDITIONS for Stella & Dot Gift Cards:](https://help.stelladot.com/en-US/terms-and-conditions-for-stella-and-dot-gift-cards-578996.md): TERMS & CONDITIONS for Stella & Dot Gift Cards:. The Stella & Dot Gift Card program will go live for U.S. and Canadian customers for purchase and redemption in January 2018.“Gift Card” shall mean an e-Gift Card or previously issued physical card, unl
- [SALES TERMS](https://help.stelladot.com/en-US/sales-terms-819308.md): PROMOTIONS & DISCOUNTS. All promotions are available while supplies last. Promotion code may be required upon online checkout. Promotions may not be combined with other discount codes. Promotions may not be combined or applied to previous purchases,