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Stella & Dot Accessories Help Center logo

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Shipping & Delivery

FAQs

Shipping offers shown on our website apply to US Domestic. What is processing time and how does it impact my order?. Tracking your order:. Can I ship to Alaska, Hawaii, Puerto Rico, and US Territories?. What are the shipping restrictions?. What are t

Order and Delivery Flow

Processing and delivery days fall on business days (Monday - Friday). Standard Federal/Public Holidays are not included in business day calculations. Orders normally ship within 2 business days after placement. Expedited Shipping is available in the

Estimated Delivery Chart

Cut-off time 11 CST (Central Standard Time). *Please note, days listed assume order is placed before 11am CST. If order is placed after 11am CST, please add one business day to above schedule.Orders with engravable items will add 1-2 business days to

International Pricing and Shipping

Prices shown on our website are in US dollars. All marketing offers are based on US Dollars and may not be valid outside of the Continental US. Taxes and duties apply. For Canadian orders, 🇨🇦 Taxes and Duties will be itemized at checkout. We ship D

Terms and Conditions for Orders Shipping to the UK/ EU Shipping

Terms and Conditions for Orders Shipping to the UK/ EU Shipping. 1. You are shopping on Stella & Dot's website (the “Merchant”). 2. If you place a Qualifying Customer Order, the Product(s) that you are purchasing will be sold first by the Merchant to

Track My Order

How To Track Your Order. Click the button in the email notification sent to you once it has shipped OR --. Sign in to your S&D  account and view your order history, choose the order to track. Copy/paste the order number and click the tracking informa

Canada Pre-order Shipping Limitations 📦

Any items for sale as a pre-order are only valid for US customers at this time. We truly apologize for the temporary inconvenience. There is a limitation related to International Governments for duty/tax, but we are hopeful to find a workaround for t

Canada Shipping Timeline Estimates 🇨🇦

Hello Gorgeous! 🌸. We want to update our Canadian customers with the latest estimated transit times. Canadian customers can expect their order to arrive 11-16 days after the order is placed. We know you are excited to get your order quickly and we a