Stella & Dot Help Center logo
Stella & Dot Help Center logo

All articles

Shipping & Delivery

FAQs

Shipping offers shown on our website apply to US Domestic. What is processing time and how does it impact my order?. Tracking your order:. Can I ship to Alaska, Hawaii, Puerto Rico, and US Territories?. What are the shipping restrictions?. What are t

Order and Delivery Flow

Processing and delivery days fall on business days (Monday - Friday). Standard Federal/Public Holidays are not included in business day calculations. Orders normally ship within 2 business days after placement. Expedited Shipping is available in the

Estimated Delivery Chart

Cut-off time 11 CST (Central Standard Time). Order Placed. Expedited 2-3 Business Days. Expedited 3-4 Business Days. Expedited 4-5 Business Days. Standard Shipping 4-7 Business Days (Non – Guaranteed). Sunday*. Wednesday. Thursday. Friday. Tuesday (F

International Pricing and Shipping

Prices shown on our website are in US dollars. All marketing offers are based on US Dollars and may not be valid outside of the Continental US. Taxes and duties apply. For Canadian orders, 🇨🇦 Taxes and Duties will be itemized at checkout. We ship D

Terms and Conditions for Orders Shipping to the UK/ EU Shipping

Terms and Conditions for Orders Shipping to the UK/ EU Shipping. 1. You are shopping on Stella & Dot's website (the “Merchant”). 2. If you place a Qualifying Customer Order, the Product(s) that you are purchasing will be sold first by the Merchant to

Track My Order

How To Track Your Order. Click the button in the email notification sent to you once it has shipped OR --. Sign in to your S&D  account and view your order history, choose the order to track. Copy/paste the order number and click the tracking informa

Canada FREE Shipping for orders $200+ USD 🇨🇦 🎉

Hello Gorgeous!. We are very EXCITED to announce that Canadian orders will now receive FREE shipping on all orders $200 USD and above!. If you are applying a discount code after you have reached the $200 USD minimum, no worries, as the free shipping

Do you offer repair services for jewelry?

We are dedicated to customer satisfaction and offer a 365-day warranty period for our products. However, we do not provide a repair service. If you discover that your purchase contains a damaged or defective item within 365 days of purchase, and the