Shipping offers shown on our website apply to US Domestic. What is processing time and how does it impact my order?. Tracking your order:. Can I ship to Alaska, Hawaii, Puerto Rico, and US Territories?. What are the shipping restrictions?. What are t

Shipping offers shown on our website apply to US Domestic&#xA0;What is processing time and how does it impact my order?<ul><li>We make every effort to process your order within 2 business days (Monday-Friday) from your order date. Extended processing times may occur during new product launches and the holiday season.&#xA0;</li></ul>Tracking your order:<ul><li>To track your order&#x2019;s processing and shipping status, check the orders tab in your account. Once your order has been shipped, you will receive a shipment confirmation email. Please allow 1-2 days before tracking updates.</li></ul>Can I ship to Alaska, Hawaii, Puerto Rico, and US Territories?<ul><li>Absolutely, but it may take a little longer to get there, and based on our costs, its costs more. Please allow 4-9 business days for shipments to Puerto Rico and US Territories. We currently do not offer expedited service to these locations.</li></ul>What are the shipping restrictions?<ul><li>P.O. Boxes and Military APO/FPO/DPO addresses cannot receive guaranteed shipping. Our suggestion is to select standard shipping as a preferred shipping method.</li></ul>What are the shipping charges for returning an order?<ul><li>If for any reason you are not satisfied with your order, domestic orders can be returned free - if your return is initiated within 21 days of purchase, return shipping&apos;s on us.</li></ul>Will I have to sign for my package?<ul><li>We do not require a signature when we ship your package. However, the driver might decide to ask for a signature, which is at his or her discretion. It is recommended that you choose a secure shipping address to ensure your product is received and delivered in a timely fashion.</li></ul>

FAQs

Processing and delivery days fall on business days (Monday - Friday). Standard Federal/Public Holidays are not included in business day calculations. Orders normally ship within 2 business days after placement. Expedited Shipping is available in the

Processing and delivery days fall on business days (Monday - Friday). Standard Federal/Public Holidays are not included in business day calculations. Orders normally ship within 2 business days after placement.<table border="0" cellpadding="25" cellspacing="0" width="100%"><tbody><tr><td bgcolor="#000" color="#fff" width="35%"><h4 id="option">OPTION</h4></td><td bgcolor="#000" style="width: 25.0001%;"><h4 id="price">PRICE</h4></td><td bgcolor="#000" style="width: 40.0288%;" width="40%"><h4 id="processing--delivery">PROCESSING &amp; DELIVERY</h4></td></tr><tr><td>Standard Shipping Spend $100</td><td style="width: 25.0001%;">$7.95 FREE</td><td style="width: 40.0288%;">4-7 Business Days</td></tr><tr><td><table id="isPasted"><tbody><tr><td>Priority</td></tr></tbody></table> </td><td style="width: 25.0001%;"><table id="isPasted"><tbody><tr><td style="width: 25.0001%;">$21.95</td></tr></tbody></table> </td><td style="width: 40.0288%;"><table id="isPasted"><tbody><tr><td style="width: 40.0288%;">2-3 Business Days</td></tr></tbody></table> </td></tr><tr><td> </td><td style="width: 25.0001%;"> </td><td style="width: 40.0288%;" valign="middle" width="25%"> </td></tr><tr><td> </td><td style="width: 25.0001%;"> </td><td style="width: 40.0288%;" valign="middle" width="25%"> </td></tr></tbody></table>Expedited Shipping is available in the continental US, but is not currently available in Puerto Rico.While we ship to APO/FPO addresses for the same flat rate, we are unable to control the speed at which these packages travel. Please allow for additional time for these packages to be delivered.Orders bound to UK/EU will take 9-12 business days from when the package leaves the warehouse or once you receive a tracking confirmation.&#xA0;Note: Heavy items (such as displays) are subject to a shipping surcharge. Surcharges can be found within item descriptions on the product page. <a href="https://www.stelladot.com/shop/jewelry/storage-and-display" style=" text-decoration: none;">Click here to see some of our display items</a>.

Order and Delivery Flow

Cut-off time 11 CST (Central Standard Time). Order Placed. Expedited 2-3 Business Days. Expedited 3-4 Business Days. Expedited 4-5 Business Days. Standard Shipping 4-7 Business Days (Non – Guaranteed). Sunday*. Wednesday. Thursday. Friday. Tuesday (F

<h2 align="center" id="isPasted">WHAT DAY CAN I EXPECT MY ORDER TO BE DELIVERED?</h2>Cut-off time 11 CST (Central Standard Time)<table border="0" cellpadding="25" cellspacing="0"><thead><tr><th align="center" valign="middle">Order Placed</th><th align="center" valign="middle">Expedited 2-3 Business Days</th><th align="center" valign="middle">Expedited 3-4 Business Days</th><th align="center" valign="middle">Expedited 4-5 Business Days</th><th align="center" valign="middle">Standard Shipping 4-7 Business Days (Non &#x2013; Guaranteed)</th></tr></thead><tbody><tr><td align="center" valign="middle">Sunday*</td><td align="center" valign="middle">Wednesday</td><td align="center" valign="middle">Thursday</td><td align="center" valign="middle">Friday</td><td align="center" valign="middle">Tuesday (Following)</td></tr><tr><td align="center" valign="middle">Monday*</td><td align="center" valign="middle">Thursday</td><td align="center" valign="middle">Friday</td><td align="center" valign="middle">Monday</td><td align="center" valign="middle">Wednesday (Following)</td></tr><tr><td align="center" valign="middle">Tuesday*</td><td align="center" valign="middle">Friday</td><td align="center" valign="middle">Monday</td><td align="center" valign="middle">Tuesday</td><td align="center" valign="middle">Thursday (Following)</td></tr><tr><td align="center" valign="middle">Wednesday*</td><td align="center" valign="middle">Monday</td><td align="center" valign="middle">Tuesday</td><td align="center" valign="middle">Wednesday</td><td align="center" valign="middle">Friday (Following)</td></tr><tr><td align="center" valign="middle">Thursday*</td><td align="center" valign="middle">Tuesday</td><td align="center" valign="middle">Wednesday</td><td align="center" valign="middle">Thursday</td><td align="center" valign="middle">Monday (Following)</td></tr><tr><td align="center" valign="middle">Friday*</td><td align="center" valign="middle">Wednesday</td><td align="center" valign="middle">Thursday</td><td align="center" valign="middle">Friday</td><td align="center" valign="middle">Tuesday (Following)</td></tr><tr><td align="center" valign="middle">Saturday*</td><td align="center" valign="middle">Wednesday</td><td align="center" valign="middle">Thursday</td><td align="center" valign="middle">Friday</td><td align="center" valign="middle">Tuesday (Following)</td></tr></tbody></table>*Please note, the days listed assume the order is placed before 11 am CST. If the order is placed after 11 am CST, please expect an additional one business day to the above schedule.

Estimated Delivery Chart

Prices shown on our website are in US dollars. All marketing offers are based on US Dollars and may not be valid outside of the Continental US. Taxes and duties apply. For Canadian orders, 🇨🇦 Taxes and Duties will be itemized at checkout. We ship D

<h2 id="isPasted">Dynamic Prices</h2>Prices shown on our website are in US dollars. All marketing offers are based on US Dollars and may not be valid outside of the Continental US.<ul><li>International shoppers can use the country selector to adjust the currency viewed. By default, our site will attempt to detect the country from which our website is being visited and&#xA0;display the flag and currency.</li><li>All product pricing is dynamically converted from US Dollars based on the exchange rate at the time of purchase.&#xA0;</li><li>Duty, taxes, and shipping shown on the checkout page are in USD.</li><li>Free Shipping offers apply to orders shipped to the continental US only. (Effective October 17th, 2022)</li></ul>Taxes and duties applyFor Canadian orders, &#x1F1E8;&#x1F1E6; Taxes and Duties will be itemized at checkout. We ship DDP (delivered duties paid).<table><tbody><tr><td colspan="3">Passport Rate Table: Priority DDP Rates vary by weight, the current exchange rate from USD, and ship to destination.</td></tr><tr><td>Weight (oz)</td><td>US Cost</td><td>CDN ( Varies with the exchange rate)</td></tr><tr><td>1</td><td>$9.23</td><td>&#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0;12.00&#xA0;</td></tr><tr><td>5</td><td>$9.56</td><td>&#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0;12.43&#xA0;</td></tr><tr><td>10</td><td>$9.95</td><td>&#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0;12.94&#xA0; </td></tr></tbody></table>During checkout, you will be able to view your shipping charge, taxes, and any applicable duties&#xA0;You will see the detailed breakdown of the shipping rate, tax, and duty. paid.&#xA0;<h2 id><img src="https://attachments.gorgias.help/r1WE86rbkGq6J4Mv/hc/v31pE7yPAp2ZaGQR/2024070422-9637c358-439a-4cdb-bd5b-cf45a5a5cce1-6677070f-e3f2-4152-bdf2-8300961b2a9e.png" class="fr-fic fr-dii"></h2><h2 id="canadian-taxes">Canadian Taxes&#xA0;</h2>Orders shipped to Canada are subject to the Goods and Services Tax (GST) of 5 percent. The GST is calculated after customs duties have been applied.Applicable Canadian Provincial Sales Tax (PST) or Quebec Sales Tax (QST) varies between provinces, as do the goods and services to which the tax is applied and how the tax is applied.In <a data-component="link" data-ordinal="1" data-source="inlineLink" data-type="internalLink" href="https://www.thoughtco.com/canadian-provinces-and-territories-key-facts-508556" style=" text-decoration: none;">Canadian provinces</a> with a Harmonized Sales Tax (HST) (New Brunswick, <a data-component="link" data-ordinal="2" data-source="inlineLink" data-type="internalLink" href="https://www.thoughtco.com/nova-scotia-508564" style=" text-decoration: none;">Nova Scotia</a>, Newfoundland and Labrador, Ontario, and <a data-component="link" data-ordinal="3" data-source="inlineLink" data-type="internalLink" href="https://www.thoughtco.com/prince-edward-island-facts-508583" style=" text-decoration: none;">Prince Edward Island</a>), you&apos;ll be charged the HST rather than the separate GST and provincial sales tax.<h2 id="canadian-duties">Canadian Duties&#xA0;</h2>Duties on goods vary widely. &#xA0;You can<a href="https://www.cbsa-asfc.gc.ca/travel-voyage/dte-acl/est-cal-eng.html" style=" text-decoration: none !important;">&#xA0;estimate duty and taxes</a> on the CBSA, Canada Border Services Agency, website.The de minimis threshold is the monetary value for courier shipments that can enter Canada without paying duties and taxes. Under CUSMA, Canada has agreed to maintain a de minimis threshold of at least CAD$150.00 for customs duties, and CAD$40.00 for taxes.Do you ship orders to the UK &amp; EU? If so, how will the orders be shipped?Yes, we ship to the UK &amp; EU. To get your order to you, we&apos;ve partnered with Passport Shipping and they will be the Seller for all orders to the UK for orders under &#xA3;135 and orders to the EU for orders &#x20AC;150 and Under.Terms and Conditions for Orders Shipping to the UK/ EU Shipping1. You are shopping on Stella &amp; Dot&apos;s website (the &#x201C;Merchant&#x201D;).2. If you place a Qualifying Customer Order, the Product(s) that you are purchasing will be sold first by the Merchant to Passport Global Inc (&#x201C;Passport&#x201D;), and then by Passport to you under these Terms and Conditions. Your payment information, shipping address, and any additional information required or requested to complete your order will be shared directly with Passport and its nominated agents and contractors, in order to enable Passport to complete your Qualifying Customer Order.3. Your Qualifying Customer Order is subject to: (1) these Terms and Conditions; and (2) any relevant terms and conditions imposed by the Merchant. By completing your purchase, you confirm that you have read and agree to be bound by all of these. By placing a Qualifying Customer Order on the Merchant&#x2019;s website, you understand and agree that:3.1 You are dealing with and providing your information to Passport. Passport may contact you about your order.3.2 If there is an error in the price listed for a Product on the Merchant&#x2019;s website, or in the price applied to the product during the sale of and processing of your order for the Product, Passport and its nominated agents are entitled to contact you, correct the price, and/or cancel your order.3.3 The Merchant remains responsible for handling payment for your order.3.4 Once your payment is processed, ownership in the items will shift from Passport, to you.3.5 Certain addresses will be ineligible for shipment, such as PO box addresses.3.6 Passport may refuse service, refuse to process or complete Qualifying Customer Orders, remove or edit content, or cancel such orders for any reason or for no reason, in its sole discretion.3.7 If you are under the age of majority in the jurisdiction in which you reside, approval of your parent or guardian is required to complete your purchase.3.8 You authorise Passport and its nominated agents and contractors to perform any of the following activities in connection with the delivery of any Products: (i) to act as your agent to make and file customs declarations and all related actions as your direct representative, which expressly includes completing any documents, amending product or Harmonised System codes, and paying any duties, taxes or penalties required under applicable laws and regulations; (ii) to act as forwarding agent for customs import and export control purposes solely for the purpose of designating a customs broker to perform customs clearance and entry; and (iii) to redirect an order to your customs broker or other address upon request by any person whom Passport&#x2019;s nominated agents and contractors believe in its reasonable opinion to be authorised.4. Currency. You may select your preferred payment method and currency from a list of options available at the time of checkout. Please note that the relative value of currencies may vary, and as a result, the actual purchase price for items in your order may vary based on the currency selected.5. Billing. If you use a payment card or other electronic form of payment as your payment type, the charges to your account for your order will be subject to the Merchant&#x2019;s terms and conditions.6. Shipping. Items in your order may be shipped via a single shipment, or via multiple shipments. If items in your Qualifying Customer Order are shipped via multiple shipments, or if your order is only partially filled and shipped, you will only be charged for those items that are actually shipped to you.7. Chargebacks, Fraud Prevention and Void Transactions. For your protection, Passport may use various fraud prevention protocols and policies, and industry-standard verification systems, to reduce fraud and minimize chargeback risks. You must comply with such protocols and policies, including card authentication, and &#x201C;ship to&#x201D; and &#x201C;bill to&#x201D; address verification. Once an order is placed, you may not change any authenticated payment information or any verified &#x201C;ship to&#x201D;/&#x201C;bill to&#x201D; address. If there is a systemic error that results in the processing or acceptance of a transaction in which authorization has been declined, that transaction will be void.8. Customer Service and Returns. Questions or complaints about your order should be directed to the Merchant (Stella &amp; Dot) in the first instance. Passport may work with the Merchant as necessary to resolve your issue. The Merchant is authorized to allow for returns or refunds on orders in accordance with the Merchant&#x2019;s policy, including the reimbursement for the original sales prices of Products returned to the Merchant&#x2019;s nominated address, this does not include refund for duty/taxes paid on import to your country. Passport may however refuse any return requested if a restriction applies to the item for which the return is requested. You accept that your sole remedies are against the Merchant. Where a return by the Customer is authorized by Passport or the Merchant, Passport shall also have the right to return the item to Merchant and accordingly, the Merchant shall issue a credit note to Passport and Passport shall provide a credit note to the Customer, and Passport&#x2019;s direction, ownership and risk in the Products for return shall pass directly to the Merchant. Where a return is authorized by Passport or the Merchant, the Merchant shall, at Passport&#x2019;s direction and acting in its name, provide a credit note to the Customer to the extent of the value of the Product(s) authorized to be returned directly to the Merchant. In relation to any return of Products to the Merchant, you authorize Passport and its nominated agents to act on your behalf and recover for its own account, any import duties and taxes. If required, you will sign any such document that is reasonably required to facilitate the return of the Products and the recovery of any import duties and taxes.9. General Terms. The following general terms apply whenever you place a Qualifying Customer Order through the Merchant&#x2019;s website:9.1 Compliance with Applicable Laws. You certify that any Products purchased through a Qualifying Customer Order will not be imported, exported, sold, or transferred in violation of any applicable laws, including without limitation the United States Export Administration Regulations or applicable United States sanctions and embargoes administered by the United States Treasury Department, and equivalent statutes, regulations and codes of England and Wales or the EU. It is your responsibility to know the laws of the country into which you are importing any Products that you order from the Merchant&#x2019;s website. By placing a Qualifying Customer Order you certify that the import of the Products you have ordered to the country of the shipping address you have provided does not violate any laws or regulations of that country.9.2 Privacy. To complete your Qualifying Customer Order you will be providing personal information to the Merchant and Passport and you consent to your personal information being collected, used, processed, disclosed and/or stored by the Merchant and Passport and our service providers as may be required in order to process and complete your order and otherwise provide the services you have requested, in accordance with the Merchant&#x2019;s and Passport&#x2019;s Privacy Policy. Passport accepts no liability or responsibility for the collection, use, processing, disclosure or storage of your personal information by the Merchant or any service provider engaged by the Merchant. The collection, use, processing, disclosure and/or storage of your personal information by the Merchant or its service providers is governed by the Merchant&#x2019;s privacy policy. The Merchant and Passport may analyse transactional data for the purpose of identifying trends, statistics and measurements that could contribute to the enhancement of the Merchant&#x2019;s Customer experience and/or the services provided by Passport. Any transactional data analysed for these purposes will be aggregated and de-identified, meaning that any personally identifiable information will be removed.9.3 Electronic Communications. When you place a Qualifying Customer Order through the Merchant&#x2019;s website, you are communicating with Passport electronically, and you consent to entering into this agreement by electronic means, and to receive communications from Passport electronically/via email.9.4 Modifications. You acknowledge that Passport may make changes to its system, policies, and these Terms and Conditions at any time. Passport will ensure that the current version of these Terms and Conditions is presented every time you make a Qualifying Customer Order on the Merchant&#x2019;s website. You are responsible for reviewing these Terms and Conditions each time you make a Qualifying Customer Order. If you do not agree to any change in the Terms and Conditions, you must not complete your order. Any order placed after the effective date of a change will constitute your agreement to the change and to the current Terms and Conditions .9.5 Severability. If any or any portion of these Terms and Conditions is found to be invalid, void, or for any reason unenforceable, that term or portion of terms will be severed, and will not affect the validity and enforceability of the remaining terms.9.6 Proceedings. Any action or proceeding arising out of or relating to these Terms and Conditions must be brought in the courts of California, United States, and you hereby irrevocably agree to the jurisdiction of the courts of California, United States for all such purposes.9.7 Language. The parties have agreed and expressly requested that this agreement and all documents related to it be drawn up in English.9.8 Definitions. &#x201C;Member State&#x201D;, &#x201C;third country&#x201D; and &#x201C;third territories&#x201D; as defined in Article 5 of Council Directive 2006/12/EEC. &#x201C;Products&#x201D; means those goods offered for sale via the Merchant&#x2019;s website which are not of a class or description subject to any duty of excise whether or not those goods are in fact chargeable with that duty, and whether or not that duty has been paid on those goods, or prohibited or restricted goods were they to be imported into the UK, and which are not subject to any restrictions on export, sale, or transfer in violation of any Applicable Laws. &#x201C;Product Prices&#x201D; means the prices including VAT at the appropriate rate of the Products as held out for sale to Customer by the Merchant and accordingly, by Passport to Customer; and &#x201C;Product Price&#x201D; means the price of an individual Product. &#x201C;Qualifying Customer Order&#x201D; meets all of the following conditions:(A) It is an order for Product or Products placed via the Merchant&#x2019;s website which are to be transported from:<ul><li>a third country or territory, excluding Northern Ireland (&#x201C;NI&#x201D;), to an address in a Member State of the EU (e.g. USA to France);</li><li>a third country or territory, excluding the UK, or from a Member State of the EU to an address in Great Britain (e.g. Germany to England); or</li><li>a third country or territory, excluding NI, to an address in NI (e.g. USA to NI); and</li></ul> (B) In relation to the transport of a Product or Products to an address:<ul><li>in Great Britain or NI, the total intrinsic value of the Product or Products comprising that order does not exceed &#xA3;135 (one hundred and thirty-five) British Pounds Sterling, or where Products comprising an order exceed that sum but are sent in separate consignments, the intrinsic value of each consignment of which the Product or Products form part does not exceed &#xA3;135 (one hundred and thirty five) British Pounds Sterling; and</li><li>in a Member State of the EU, the total intrinsic value of the Product or Products comprising that order does not exceed &#x20AC;150 (one hundred and fifty) Euros, or where Products comprising an order exceed that sum but are sent in separate consignments, the intrinsic value of each consignment of which the Product or Products form part does not exceed &#x20AC;150 (one hundred and fifty) Euros.</li></ul>

International Pricing and Shipping

Terms and Conditions for Orders Shipping to the UK/ EU Shipping. 1. You are shopping on Stella & Dot's website (the “Merchant”). 2. If you place a Qualifying Customer Order, the Product(s) that you are purchasing will be sold first by the Merchant to

Terms and Conditions for Orders Shipping to the UK/ EU Shipping1. You are shopping on Stella &amp; Dot&apos;s website (the&#xA0;&#x201C;Merchant&#x201D;).2. If you place a Qualifying Customer Order, the Product(s) that you are purchasing will be sold first by the Merchant to Passport Global Inc (&#x201C;Passport&#x201D;), and then by Passport to you under these Terms and Conditions. Your payment information, shipping address, and any additional information required or requested to complete your order will be shared directly with Passport and its nominated agents and contractors, in order to enable Passport to complete your Qualifying Customer Order.3. Your Qualifying Customer Order is subject to: (1) these Terms and Conditions; and (2) any relevant terms and conditions imposed by the Merchant. By completing your purchase, you confirm that you have read and agree to be bound by all of these. By placing a Qualifying Customer Order on the Merchant&#x2019;s website, you understand and agree that:3.1 You are dealing with and providing your information to Passport. Passport may contact you about your order.3.2 If there is an error in the price listed for a Product on the Merchant&#x2019;s website, or in the price applied to the product during the sale of and processing of your order for the Product, Passport and its nominated agents are entitled to contact you, correct the price, and/or cancel your order.3.3 The Merchant remains responsible for handling payment for your order.3.4 Once your payment is processed, ownership in the items will shift from Passport, to you.3.5 Certain addresses will be ineligible for shipment, such as PO box addresses.3.6 Passport may refuse service, refuse to process or complete Qualifying Customer Orders, remove or edit content, or cancel such orders for any reason or for no reason, in its sole discretion.3.7 If you are under the age of majority in the jurisdiction in which you reside, approval of your parent or guardian is required to complete your purchase.3.8 You authorise Passport and its nominated agents and contractors to perform any of the following activities in connection with the delivery of any Products: (i) to act as your agent to make and file customs declarations and all related actions as your direct representative, which expressly includes completing any documents, amending product or Harmonised System codes, and paying any duties, taxes or penalties required under applicable laws and regulations; (ii) to act as forwarding agent for customs import and export control purposes solely for the purpose of designating a customs broker to perform customs clearance and entry; and (iii) to redirect an order to your customs broker or other address upon request by any person whom Passport&#x2019;s nominated agents and contractors believe in its reasonable opinion to be authorised.4.&#xA0;Currency. You may select your preferred payment method and currency from a list of options available at the time of checkout. Please note that the relative value of currencies may vary, and as a result, the actual purchase price for items in your order may vary based on the currency selected.5.&#xA0;Billing. If you use a payment card or other electronic form of payment as your payment type, the charges to your account for your order will be subject to the Merchant&#x2019;s terms and conditions.6.&#xA0;Shipping. Items in your order may be shipped via a single shipment, or via multiple shipments. If items in your Qualifying Customer Order are shipped via multiple shipments, or if your order is only partially filled and shipped, you will only be charged for those items that are actually shipped to you.7.&#xA0;Chargebacks, Fraud Prevention and Void Transactions. For your protection, Passport may use various fraud prevention protocols and policies, and industry-standard verification systems, to reduce fraud and minimize chargeback risks. You must comply with such protocols and policies, including card authentication, and &#x201C;ship to&#x201D; and &#x201C;bill to&#x201D; address verification. Once an order is placed, you may not change any authenticated payment information or any verified &#x201C;ship to&#x201D;/&#x201C;bill to&#x201D; address. If there is a systemic error which results in the processing or acceptance of a transaction for which authorisation has been declined, that transaction will be void.8.&#xA0;Customer Service and Returns. Questions or complaints about your order should be directed to the Merchant in the first instance. Passport may work with the Merchant as necessary to resolve your issue. The Merchant is authorised to allow for returns or refunds on orders in accordance with the Merchant&#x2019;s policy, including to reimburse you for the original sales prices of Products returned to the Merchant&#x2019;s nominated address, this does not include refund for duty/taxes paid on import to your country. Passport may however refuse any return requested if a restriction applies to the item for which the return is requested. You accept that your sole remedies are against the Merchant. Where a return by the Customer is authorised by Passport or the Merchant, Passport shall also have the right to return the item to Merchant and accordingly the Merchant shall issue a credit note to Passport and Passport shall provide a credit note to the Customer, and Passport&#x2019;s direction, ownership and risk in the Products for return shall pass directly to the Merchant. Where a return is authorised by Passport or the Merchant, the Merchant shall, at Passport&#x2019;s direction and acting in its name, provide a credit note to the Customer to the extent of the value of the Product(s) authorised to be returned directly to the Merchant. In relation to any return of Products to the Merchant, you authorise Passport and its nominated agents to act on your behalf, and to recover for its own account, any import duties and taxes. If required, you will sign any such document that is reasonably required to facilitate the return of the Products and the recovery of any import duties and taxes.9.&#xA0;General Terms. The following general terms apply whenever you place a Qualifying Customer Order through the Merchant&#x2019;s website:9.1&#xA0;Compliance with Applicable Laws. You certify that any Products purchased through a Qualifying Customer Order will not be imported, exported, sold, or transferred in violation of any applicable laws, including without limitation the United States Export Administration Regulations or applicable United States sanctions and embargoes administered by the United States Treasury Department, and equivalent statutes, regulations and codes of England and Wales or the EU. It is your responsibility to know the laws of the country into which you are importing any Products that you order from the Merchant&#x2019;s website. By placing a Qualifying Customer Order you certify that the import of the Products you have ordered to the country of the shipping address you have provided does not violate any laws or regulations of that country.9.2&#xA0;Privacy. To complete your Qualifying Customer Order you will be providing personal information to the Merchant and Passport and you consent to your personal information being collected, used, processed, disclosed and/or stored by the Merchant and Passport and our service providers as may be required in order to process and complete your order and otherwise provide the services you have requested, in accordance with the Merchant&#x2019;s and Passport&#x2019;s Privacy Policy. Passport accepts no liability or responsibility for the collection, use, processing, disclosure or storage of your personal information by the Merchant or any service provider engaged by the Merchant. The collection, use, processing, disclosure and/or storage of your personal information by the Merchant or its service providers is governed by the Merchant&#x2019;s privacy policy. The Merchant and Passport may analyse transactional data for the purpose of identifying trends, statistics and measurements that could contribute to the enhancement of the Merchant&#x2019;s Customer experience and/or the services provided by Passport. Any transactional data analysed for these purposes will be aggregated and de-identified, meaning that any personally identifiable information will be removed.9.3&#xA0;Electronic Communications. When you place a Qualifying Customer Order through the Merchant&#x2019;s website, you are communicating with Passport electronically, and you consent to entering into this agreement by electronic means, and to receive communications from Passport electronically/via email.9.4&#xA0;Modifications. You acknowledge that Passport may make changes to its system, policies, and these Terms and Conditions at any time. Passport will ensure that the current version of these Terms and Conditions is presented every time you make a Qualifying Customer Order on the Merchant&#x2019;s website. You are responsible for reviewing these Terms and Conditions each time you make a Qualifying Customer Order. If you do not agree to any change in the Terms and Conditions, you must not complete your order. Any order placed after the effective date of a change will constitute your agreement to the change and to the current Terms and Conditions .9.5&#xA0;Severability. If any or any portion of these Terms and Conditions is found to be invalid, void, or for any reason unenforceable, that term or portion of terms will be severed, and will not affect the validity and enforceability of the remaining terms.9.6&#xA0;Proceedings. Any action or proceeding arising out of or relating to these Terms and Conditions must be brought in the courts of California, United States, and you hereby irrevocably agree to the jurisdiction of the courts of California, United States for all such purposes.9.7&#xA0;Language. The parties have agreed and expressly requested that this agreement and all documents related to it be drawn up in English.9.8&#xA0;Definitions. &#x201C;Member State&#x201D;,&#xA0;&#x201C;third country&#x201D; and&#xA0;&#x201C;third territories&#x201D; as defined in Article 5 of Council Directive 2006/12/EEC.&#xA0;&#x201C;Products&#x201D; means those goods offered for sale via the Merchant&#x2019;s website which are not of a class or description subject to any duty of excise whether or not those goods are in fact chargeable with that duty, and whether or not that duty has been paid on those goods, or prohibited or restricted goods were they to be imported into the UK, and which are not subject to any restrictions on export, sale, or transfer in violation of any Applicable Laws.&#xA0;&#x201C;Product Prices&#x201D; means the prices including VAT at the appropriate rate of the Products as held out for sale to Customer by the Merchant and accordingly, by Passport to Customer; and&#xA0;&#x201C;Product Price&#x201D; means the price of an individual Product.&#xA0;&#x201C;Qualifying Customer Order&#x201D; meets all of the following conditions:(A) It is an order for Product or Products placed via the Merchant&#x2019;s website which are to be transported from:<ul><li>a third country or territory, excluding Northern Ireland (&#x201C;NI&#x201D;), to an address in a Member State of the EU (e.g. USA to France);</li><li>a third country or territory, excluding the UK, or from a Member State of the EU to an address in Great Britain (e.g. Germany to England); or</li><li>a third country or territory, excluding NI, to an address in NI (e.g. USA to NI); and</li></ul> (B) In relation to the transport of a Product or Products to an address:<ul><li>in Great Britain or NI, the total intrinsic value of the Product or Products comprising that order does not exceed &#xA3;135 (one hundred and thirty-five) British Pounds Sterling, or where Products comprising an order exceed that sum but are sent in separate consignments, the intrinsic value of each consignment of which the Product or Products form part does not exceed &#xA3;135 (one hundred and thirty five) British Pounds Sterling; and</li><li>in a Member State of the EU, the total intrinsic value of the Product or Products comprising that order does not exceed &#x20AC;150 (one hundred and fifty) Euros, or where Products comprising an order exceed that sum but are sent in separate consignments, the intrinsic value of each consignment of which the Product or Products form part does not exceed &#x20AC;150 (one hundred and fifty) Euros.</li></ul>

Terms and Conditions for Orders Shipping to the UK/ EU Shipping

How To Track Your Order. Click the button in the email notification sent to you once it has shipped OR --. Sign in to your S&D  account and view your order history, choose the order to track. Copy/paste the order number and click the tracking informa

How To Track Your OrderClick the button in the email notification sent to you once it has shipped OR -- <img data-fr-image-pasted="true" src="https://attachments.gorgias.help/uploads.gorgias.io/3dBwk7WAmD6NZ9mO/undefined-b80ceea5-22c8-4d00-9edf-452fadd81c14" class="fr-fic fr-dii">Sign in to your&#xA0;<a href="https://www.stelladot.com/account/login?return_url=%2Faccount" style=" text-decoration: none !important;">S&amp;D</a>&#xA0; account and view your order history, choose the order to track<img data-fr-image-pasted="true" src="https://attachments.gorgias.help/uploads.gorgias.io/3dBwk7WAmD6NZ9mO/undefined-a06a229f-8259-4966-88d1-8d82373cbb6c" class="fr-fic fr-dii">Copy/paste the order number and click the tracking information number from the shipping confirmation into your browser.&#xA0;<img data-fr-image-pasted="true" src="https://attachments.gorgias.help/uploads.gorgias.io/3dBwk7WAmD6NZ9mO/undefined-98d8ef58-4ffb-4d55-991e-5711dc2f4e5c" class="fr-fic fr-dii"><img data-fr-image-pasted="true" src="https://attachments.gorgias.help/uploads.gorgias.io/3dBwk7WAmD6NZ9mO/undefined-2c65697e-1c17-4326-8666-8ecabc07d6c2" class="fr-fic fr-dii">Note* if you did not receive an email confirmation and the processing time for your order has passed, please email us at&#xA0;<a href="mailto:service@stelladot.com" style=" text-decoration: none !important;">service@stelladot.com</a> with the order number and email address for assistance. Xoxo,

Track My Order

Any items for sale as a pre-order are only valid for US customers at this time. We truly apologize for the temporary inconvenience. There is a limitation related to International Governments for duty/tax, but we are hopeful to find a workaround for t

Any items for sale as a&#xA0;pre-order are only valid for US customers at this time. We truly apologize for the temporary inconvenience.There is a limitation related to International Governments for duty/tax, but we are hopeful to find a workaround for this in the future!Thank you for your patience and support! &#x1F49B;&#xA0;Have a question? Please contact us at service@stelladot.com

Canada Pre-order Shipping Limitations 📦

Hello Gorgeous!. We are very EXCITED to announce that Canadian orders will now receive FREE shipping on all orders $200 USD and above!. If you are applying a discount code after you have reached the $200 USD minimum, no worries, as the free shipping

Canada FREE Shipping for orders $200+ USD 🇨🇦 🎉

We look forward to assisting you! For the fastest response, please only submit one contact request. Issues are resolved in the order they are received.

Shipping & Delivery